Strategic Consulting · Austin, TX
Chen Strategic Consulting partners with mid-sized tech and nonprofit organizations to streamline operations and sharpen leadership — so your team can stop firefighting and start making progress that actually sticks.
Signature Engagements
Three high-impact entry points designed to give your organization immediate traction — chosen based on where the leverage is greatest.
A rigorous 2-week deep-dive into your workflows, team structure, and delivery pipeline. We identify friction, bottlenecks, and quick wins — and hand you a prioritized action plan you can execute immediately.
Starting at $4,500
A structured 6-session program for founding teams and emerging executives who need to level up fast. Covers decision-making, team alignment, communication, and sustainable performance — no generic frameworks.
Starting at $7,200
Monthly ongoing support with Lila Chen directly — including strategy sessions, async advisory, and real-time access when decisions can't wait. Designed for organizations that want a trusted thought partner in their corner.
From $3,000 / month
About
Lila Chen founded Chen Strategic Consulting in Austin, Texas with a single conviction: mid-sized organizations deserve the same caliber of strategic thinking that enterprise companies pay top-tier firms millions for — delivered with directness, without the overhead. She built this firm to be nimble, honest, and relentlessly focused on what actually moves the needle.
Her clients span two sectors she knows deeply — technology companies navigating growth inflection points, and nonprofits working to maximize mission impact with constrained resources. In both worlds, the challenge is the same: too much noise, not enough signal. Lila's role is to quiet the noise and hand leaders a clear path forward.
Lila's approach is grounded in operational rigor and human candor. She doesn't deliver polished reports that sit on shelves — she sits with leadership teams, asks uncomfortable questions, and stays until the work is embedded. Her values are transparency, accountability, and genuine respect for the people doing the work inside every organization she touches.
Based in Austin, Lila works primarily with Texas-based organizations but partners remotely with clients across the country. If you're a founder, executive director, or department head who's ready to stop treading water and start building something durable — this is the conversation to have.
Lila Chen
Founder & Principal Consultant
Austin, TX
What We Do
Every engagement is scoped to your context. Here's the full range of work Lila takes on — individually or in combination.
Operational Audit
$4,500Full review of your current workflows, team roles, and delivery mechanisms. Delivered with a prioritized improvement roadmap.
Process Redesign
$6,000End-to-end redesign of a specific operational process — from intake to delivery — with team training and rollout support included.
Systems & Tools Assessment
$2,800Evaluate your tech stack and tooling against your actual needs — cut waste, close gaps, and recommend the right fit.
Scaling Readiness Review
$5,500Assess your organization's structural and operational capacity before a major hiring push or program expansion.
Leadership Accelerator
$7,200Six intensive sessions covering decision-making, team dynamics, communication, and sustainable leadership habits.
Executive Coaching
$1,800 / moBi-weekly 1:1 sessions with Lila, focused on your specific leadership edge cases, blind spots, and goals.
Team Alignment Workshop
$3,500A facilitated half-day workshop to rebuild team trust, clarify roles, and establish shared working agreements that actually hold.
Leadership Team Assessment
$4,000Structured interviews and observation to map your leadership team's strengths, gaps, and dynamics — followed by a frank debrief.
Strategy Retainer
$3,000 / moOngoing monthly advisory with direct access to Lila — including sessions, async support, and urgent decision-making guidance.
Annual Planning Facilitation
$5,000Facilitate your full-team or leadership annual planning cycle — from environmental scan through goal-setting to accountability structures.
Stakeholder Communication Plan
$2,500Design and document a clear, consistent communication strategy for boards, donors, investors, or customers during a key transition.
Growth Strategy Sprint
$8,500A focused 3-week engagement to define your next phase of growth — market positioning, resource allocation, and a 90-day execution plan.
The Work
Consulting is a contact sport. Here's a glimpse at the environments and moments where the real work happens.
On-site leadership workshop, tech client
Presenting operational findings to exec team
Stakeholder alignment session, Austin nonprofit
Annual strategy planning retreat facilitation
Whiteboard session — process redesign deep-dive
Chen Strategic Consulting HQ — Austin, TX
Client Voices
Real words from real leaders — in tech and nonprofit, at growth stages and inflection points.
★★★★★
"Lila came in when our ops were genuinely a mess — three teams running three different processes for the same deliverable, no one talking to each other. Within four weeks of her audit, we had a unified workflow and a team that actually trusted it. She doesn't sugarcoat, which is exactly what we needed. I'd bring her back without a second thought."
Marcus T.
VP of Operations, Austin SaaS Company (Series B)
★★★★★
"We're a nonprofit with a 12-person staff and no budget for a McKinsey engagement — Lila was the right scale and the right mind. She sat with our program directors for two full days, mapped everything, and gave us a roadmap that doubled our service capacity within six months. The Leadership Accelerator we did with our senior team was a turning point for our culture."
Dr. Sandra Ochoa
Executive Director, Central Texas Workforce Alliance
★★★★★
"I'd been running my team on instinct for four years and it had worked — until it didn't. Lila's coaching sessions were the first time anyone had really challenged my assumptions about how I lead. She's precise, warm, and genuinely invested. After six months on her retainer, I communicate differently, I delegate better, and my team has noticed. The ROI is real."
Jordan Kwame
Founder & CEO, EdTech Startup, Austin TX
Availability
📍 Austin, TX
📞 [Your phone number]
✉️ [your@email.com]
Austin, Texas
Serving Central Texas & remote clients nationwide
Remote and on-site engagements available. Most discovery calls happen over video.
Let's Talk
Tell Lila a bit about your organization and what's on your mind — she reads every message personally and responds within one business day.